RXProcurement

Turn the reward idea into a procurement-ready decision

Good procurement makes the Shopify program specific enough to compare while leaving room for providers to explain legitimate design choices.

01

Write the scenario first

Describe the eligible Shopify purchase, expected customer outcome, volume assumptions, markets, schedule, returns cases, support expectation, and internal owners before requesting features or pricing.

02

Ask for attributable evidence

Separate provider statements from issuer, processor, network, or subcontractor capabilities. Require each claim to identify the responsible entity and the evidence that supports it.

03

Gate implementation readiness

A commercial selection is not a launch. Require confirmed roles, integration scope, security review, terms, communications, support processes, reconciliation, acceptance criteria, and an achievable launch sequence.