RXDecision brief
Write requirements around the Shopify program outcome
A strong requirements document explains what the reward card program must accomplish, the Shopify events it relies on, and the proof needed for acceptance.
In this brief01 What this choice changes02 Questions for the Shopify program team03 Evidence to collect
01
What this choice changes
Feature lists invite yes-or-no responses that hide assumptions. Outcome-oriented requirements force candidates to describe the customer journey, data flow, operating responsibility, dependencies, constraints, and evidence for the actual Shopify scenario.
02
Questions for the Shopify program team
Resolve these questions against the actual offer, customer journey, and operating model before comparing providers.
- What event makes an order eligible and when is it final?
- What must the recipient see, understand, and do?
- Which exceptions require manual decisions?
- What evidence defines implementation acceptance?
03
Evidence to collect
Ask for evidence that can be reviewed by commercial, operations, support, security, and legal stakeholders.
- Prioritized requirements with rationale
- Order lifecycle examples
- Nonfunctional and support requirements
- Acceptance evidence matrix