RXProcurement brief
Reward Card Requirements
A useful requirement states what a Shopify reward program must achieve, why it matters and what would demonstrate that the proposal meets it.
Describe outcomes that can be reviewed
Avoid a list of broad features answered only with yes or no. Require an explanation tied to your qualifying purchase and customer experience.
| Requirement area | Required outcome | Review evidence |
|---|---|---|
| Qualification | The offer and decision use consistent conditions | Written eligibility explanation and order scenarios |
| Recipient | Customers can identify and access the benefit | Proposed messages and recipient walkthrough |
| Order changes | Returns and cancellations have an agreed treatment | Campaign terms and responsibility assignment |
| Support | Questions reach the appropriate owner | Support scope and escalation contacts |
| Measurement | The team can interpret program activity | Metric definitions and reporting scope |
Label priorities before requesting proposals
Mark each requirement as essential or preferred and name an owner. A missing essential requirement is not made acceptable by a visually impressive demonstration. Allow providers to identify an alternative approach without treating it as compliance with the original requirement.
Keep unconfirmed choices visible
If the team has not decided an acceptance model or a recipient channel, describe the decision as open. Do not place an assumption into a requirements document as though it were an agreed program fact.