RXProcurement brief

Reward Card Comparison Criteria

Choose criteria that correspond to the Shopify program you intend to run. A clear set of criteria exposes tradeoffs without creating a universal score for every merchant.

01

Use questions that change the decision

Treat essential requirements as gates and preferences as tradeoffs. Do not award the same advantage repeatedly under overlapping headings.

CriterionQuestion to resolve
Customer fitCan recipients understand and use the promised benefit?
Shopify fitCan the offer be evaluated from the relevant order information?
Operational fitAre support and order-change responsibilities workable?
EvidenceIs the proposed service supported by relevant materials?
CostAre quoted charges and internal effort understood?
ReadinessCan accountable owners satisfy the required prerequisites?
02

Agree interpretation before comparing

Write down what evidence would satisfy each essential requirement. If the team uses weighted preferences internally, explain the reason for each weight and avoid treating the resulting score as an objective market ranking.

03

Preserve the reason behind the choice

Record the tradeoffs accepted by the Shopify team. A conclusion such as broader use matters more than store-specific return activity is useful only when it reflects the stated customer promise.