RXProcurement brief
Reward Card Request for Proposal
A focused RFP asks providers to answer the same Shopify program brief in a format your team can compare. It should make assumptions, exclusions and responsibilities easy to find.
Use this RFP structure
Copy these headings into your request and complete them with the facts of your intended program. Leave unresolved choices explicitly open.
- 1. Program objective
- State the commercial problem, intended recipient and reason for considering a reward card.
- 2. Shopify use case
- Describe the qualifying purchase, campaign conditions and relevant order changes.
- 3. Required customer experience
- Describe notification, access, instructions and support expectations.
- 4. Response requirements
- Request a response to each requirement, plus assumptions, exclusions and dependencies.
- 5. Commercial schedule
- Request the charge, billing trigger, included scope and applicable conditions for each quoted service.
- 6. Evidence and responsibilities
- Request relevant program terms, named service owners and appropriate assurance materials.
- 7. Implementation proposal
- Request stages, prerequisites, responsibilities and completion evidence.
- 8. Submission and review
- Specify the response format, clarification contact, requested dates and decision criteria.
Keep clarifications comparable
Share material clarifications with all participants in the request so they address the same scope. Ask providers to distinguish requested service from suggested alternatives rather than blending both into a single answer.
Ask for decisions, not brochure volume
Every requested attachment should support a review question. Sensitive supporting materials should be handled through the agreed review channel, not submitted through a public website or general contact email.