RXDecision brief

Run a focused Shopify reward card RFP

A focused RFP gives candidates enough detail to propose a workable program and constrains answers enough to support a fair comparison.

01

What this choice changes

The RFP should combine a shared Shopify use case, mandatory response format, assumptions, commercial schedule, evidence requests, security material, implementation milestones, and decision criteria. Generic marketing attachments should not substitute for answers.

02

Questions for the Shopify program team

Resolve these questions against the actual offer, customer journey, and operating model before comparing providers.

  • Which requirements are mandatory, preferred, or exploratory?
  • How will alternative approaches be presented without breaking comparability?
  • Which evidence is due with the response and which can follow?
  • Who owns clarification and scoring decisions?
03

Evidence to collect

Ask for evidence that can be reviewed by commercial, operations, support, security, and legal stakeholders.

  • Structured response workbook
  • Evidence index
  • Pricing template
  • Draft implementation and responsibility plans