RXBuyer guide
Reward Card RFP Checklist
Before sending an RFP, confirm that providers can understand the same Shopify scenario, answer in comparable terms and identify the evidence behind their responses.
In this brief01 Scope and response format02 Commercial and evidence requests03 Decision and implementation
01
Scope and response format
The result should be one request that candidates can interpret consistently.
- The eligible purchase and customer promise are described.
- Mandatory requirements are separated from preferences.
- The response format asks for assumptions and exclusions.
- Alternative proposals are clearly distinguished from the requested scope.
- The clarification contact and response dates are stated.
02
Commercial and evidence requests
The result should support a meaningful review rather than a pile of attachments.
- Each quoted service has a charge trigger and scope.
- Included and excluded support activities are identified.
- Each material claim has a relevant evidence request.
- Confidential supporting material has an appropriate review channel.
- Review owners know which questions they must resolve.
03
Decision and implementation
The result should make the next decision possible without concealing dependencies.
- Comparison criteria are agreed before responses arrive.
- Required terms and responsibilities are included.
- Implementation prerequisites and completion evidence are requested.
- Unanswered essential items remain visible in the selection record.