RXBuyer guide

Shopify Reward Card Program Checklist

Use this checklist to confirm that the proposed Shopify promotion, customer experience and operating responsibilities describe the same reward program.

01

Before selecting a provider

The result of this stage is a shared program brief.

  • The commercial objective is written without a guaranteed outcome.
  • The eligible purchase and intended recipient are defined.
  • The acceptance and delivery needs are distinguished.
  • Essential requirements have accountable owners.
02

Before committing to the offer

The result is an offer supported by the proposed service and its terms.

  • Qualification language agrees with program conditions.
  • Returns and cancellations have an agreed treatment.
  • Customer messages explain the benefit and next step.
  • Provider roles and quoted charges are documented.
  • Material evidence gaps have been resolved by the relevant reviewers.
03

Before launch

The result is an accountable decision to proceed, not merely a marked checklist.

  • Support owners know which questions they handle.
  • Recipients have a clear route to instructions and help.
  • Reporting definitions and observation periods are agreed.
  • Required dependencies and customer materials are complete.
  • Responsible owners accept the launch conditions.