RXProcurement brief
Total Reward Card Program Cost
Total program cost combines relevant provider charges with the merchant work needed to run the Shopify offer. It is broader than a quoted price per card.
Build the complete cost view
Apply the same campaign assumptions to every option and keep estimates separate from binding commercial terms.
| Cost layer | Include in the review |
|---|---|
| Quoted services | Setup, recurring and activity-based charges that actually apply |
| Merchant preparation | Offer design, customer materials and coordination effort |
| Ongoing work | Support, reporting and order-change handling |
| Exceptions and changes | Quoted or internal work created by changes to the planned scope |
| Uncertainty | Missing quotes and assumptions that could change the result |
Keep the calculation traceable
Map each cost to its quote or planning assumption and identify its trigger. Do not count an included service again as a separate charge. Do not assume that a price reduction, a reward benefit or unused reward value will automatically improve profitability.
Ask what changes the conclusion
Consider how a different level of customer assistance or a change in campaign scope affects the comparison. The purpose is to understand the decision, not to publish a precise return forecast unsupported by the merchant’s own evidence.